Privacy Policy

Last Updated: January 8, 2026

1. Information We Collect

When you use CityPal, we collect specific information to ensure a safe and verified community experience.

a. Personal Information
  • Full name (via secure sign-in)
  • Email address
  • Phone number
  • National Identification Number (NIN)
b. Location Information

We collect your general location (estate or community level) solely to match you with your neighbors. We do not track precise real-time movements unless explicitly enabled by you.

2. How We Use Your Information

  • Verify user identity and prevent impersonation.
  • Connect you with your specific local community.
  • Send crucial security alerts and neighborhood updates.
  • Maintain platform safety and functionality.

We strictly do NOT sell your personal data to third parties.

3. Why We Collect NIN

The National Identification Number (NIN) is used exclusively for identity verification to prevent fake accounts and fraud. This ensures that every member of the CityPal community is a real person.

Encrypted
Stored Securely
Never Public

4. Data Sharing & Security

We may share limited data with trusted infrastructure providers (like authentication services) solely to operate the app. We prioritize industry-standard security measures, including encryption and strict access controls.

While no system is impenetrable, we are committed to protecting your data to the highest standard.

5. Your Rights

You have full control over your data. You can request to access, correct, or delete your personal information at any time.

Learn how to delete your account

Questions?

We're here to help.

support@citypal.app